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Creature Comforts Pet Resort

5534 Park St Jacksonville, Duval, FL, Florida
Offical Rating:1.0/5
(1 review)
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$46.95 - $46.95 Creature Comforts Pet Resort 5534 Park St, Jacksonville, Duval, FL, Florida, 32205, United States 904-389-9008 10 Dog Boarding 2 2 2 2 2 2 2 2 2 2
Creature Comforts Pet Resort 5534 Park St, Jacksonville, Duval, FL, Florida, 32205, United States 904-389-9008 $46.95 - $46.95 2 10 Furstays Official Review of Creature Comforts Pet Resort, Jacksonville, FL Safety
Reports from multiple customers raise serious concerns about the safety of Creature Comforts Pet Resort. Accounts of unsafe conditions, such as dogs being housed in unsanitary cages with minimal supervision, are alarming. Additionally, the lack of proper separation between animals in outdoor runs has been flagged as a potential risk for injuries or fights.

Facilities
The facilities at Creature Comforts have been criticized as inadequate and poorly maintained. Guests describe a foul-smelling, dark, and unclean environment reminiscent of underfunded public shelters. The indoor/outdoor runs are essentially small concrete slabs with no grass or suitable materials for comfort, and the lack of proper bedding further exacerbates the discomfort for the animals.

Amenities
Basic services like bathing and exercise are offered, but at an additional cost. Many reviewers note the poor quality of mandatory baths, citing that pets returned home in an unclean state or with fleas.

Care and Services
Numerous complaints have been made regarding the neglectful attitude of the staff. Customers report that pets were kept in small, barren cages for long periods without adequate stimulation or care. One reviewer noted that dogs are only let out once or twice a day, leaving them confined and uncomfortable for the majority of their stay.

Cleanliness and Sanitation
Cleanliness is a major issue at this facility. Multiple reviews describe overpowering odors of animal waste and unclean conditions. Claims that the facility is sanitized daily were contradicted by several customers who noted visible filth and unsanitary conditions.

Technology and Security
The facility does not offer webcams or live video feeds for owners to monitor their pets, which is a significant shortfall given the concerns raised about the level of care provided.

Suites
The accommodations are substandard. Dogs are housed in small, dark cages with minimal bedding. Outdoor runs are described as unsafe due to the lack of proper separation between animals and inadequate flooring materials.

Location
The facility is located in a low-income neighborhood, which some reviewers found concerning due to the apparent lack of upkeep in the surrounding area.

Public Perception
Public reviews are overwhelmingly negative. Customers on platforms like Yelp and Google report instances of poor sanitation, neglectful staff, and unsafe conditions. Specific incidents include dogs returning home with fleas, intestinal parasites, and even physical injuries. Some reviewers have likened the facility to a poorly managed animal shelter.

Overall Impressions
Creature Comforts Pet Resort has consistently failed to meet basic standards of care, cleanliness, and safety. The lack of adequate facilities, neglectful staff, and numerous reports of safety incidents highlight serious deficiencies. A rating of 2.0 reflects the critical need for improvements in all aspects of this operation.

Furstays Official Reviews reflect customer input, property visits, public information, online perceptions, and machine learning. They may contain errors or omissions. Please research independently and use your best judgment when choosing a pet service for your furry family member. None identified. Unsafe conditions; unsanitary facilities; neglectful staff; poor accommodations; lack of webcams or play areas; multiple safety incidents.

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Amenities

  • Amenities – Climate controlled Climate controlled
  • Amenities – Full-service grooming available Full-service grooming available
  • Amenities – Group play available Group play available
  • Amenities – Individual care available Individual care available
  • Amenities – Indoor play yard Indoor play yard
  • Amenities – Live webcams in common areas Live webcams in common areas
  • Amenities – Medications administered Medications administered
  • Amenities – Outdoor play yard Outdoor play yard

    • Animal Type

  • Animal type – Dogs accepted Dogs accepted

    • Features

  • Specifications – Flea & tick preventative required Flea & tick preventative required

    • Specifications

  • Specifications – Puppies accepted Puppies accepted
  • Specifications – Vaccinations required Vaccinations required

    • Reserve now

    Service description

    SAVINGS ALERT! UP TO 5% OFF ON ARRIVALS BEFORE 05/28/2026

    Creature Comforts Pet Resort provides a comfortable boarding experience with climate-controlled suites, individual care, and outdoor play areas. The facility offers full-service grooming, group play, and live webcams for pet parents to check in on their pets. Vaccinations are required for all pets.

    Space types

    Furstays!™ Reviews

    Creature Comforts Pet Resort


    Offical Rating: 1.0/5
    Reviews: 1

    Furstays Official Review of Creature Comforts Pet Resort, Jacksonville, FL

    1/5
    posted on 2024-12-13 12:14:03 Reviewed by :
    Service Quality
    1/5 20%
    Location
    1/5 20%
    Cleanliness
    0.5/5 10%
    Facilities
    0.5/5 10%
    Value for money
    0.5/5 10%
    Features and Services
    0.5/5 10%

    The opinions expressed by the reviewers are solely their own and do not necessarily reflect the views or policies of Furstays!™

    Safety
    Reports from multiple customers raise serious concerns about the safety of Creature Comforts Pet Resort. Accounts of unsafe conditions, such as dogs being housed in unsanitary cages with minimal supervision, are alarming. Additionally, the lack of proper separation between animals in outdoor runs has been flagged as a potential risk for injuries or fights.

    Facilities
    The facilities at Creature Comforts have been criticized as inadequate and poorly maintained. Guests describe a foul-smelling, dark, and unclean environment reminiscent of underfunded public shelters. The indoor/outdoor runs are essentially small concrete slabs with no grass or suitable materials for comfort, and the lack of proper bedding further exacerbates the discomfort for the animals.

    Amenities
    Basic services like bathing and exercise are offered, but at an additional cost. Many reviewers note the poor quality of mandatory baths, citing that pets returned home in an unclean state or with fleas.

    Care and Services
    Numerous complaints have been made regarding the neglectful attitude of the staff. Customers report that pets were kept in small, barren cages for long periods without adequate stimulation or care. One reviewer noted that dogs are only let out once or twice a day, leaving them confined and uncomfortable for the majority of their stay.

    Cleanliness and Sanitation
    Cleanliness is a major issue at this facility. Multiple reviews describe overpowering odors of animal waste and unclean conditions. Claims that the facility is sanitized daily were contradicted by several customers who noted visible filth and unsanitary conditions.

    Technology and Security
    The facility does not offer webcams or live video feeds for owners to monitor their pets, which is a significant shortfall given the concerns raised about the level of care provided.

    Suites
    The accommodations are substandard. Dogs are housed in small, dark cages with minimal bedding. Outdoor runs are described as unsafe due to the lack of proper separation between animals and inadequate flooring materials.

    Location
    The facility is located in a low-income neighborhood, which some reviewers found concerning due to the apparent lack of upkeep in the surrounding area.

    Public Perception
    Public reviews are overwhelmingly negative. Customers on platforms like Yelp and Google report instances of poor sanitation, neglectful staff, and unsafe conditions. Specific incidents include dogs returning home with fleas, intestinal parasites, and even physical injuries. Some reviewers have likened the facility to a poorly managed animal shelter.

    Overall Impressions
    Creature Comforts Pet Resort has consistently failed to meet basic standards of care, cleanliness, and safety. The lack of adequate facilities, neglectful staff, and numerous reports of safety incidents highlight serious deficiencies. A rating of 2.0 reflects the critical need for improvements in all aspects of this operation.

    Furstays Official Reviews reflect customer input, property visits, public information, online perceptions, and machine learning. They may contain errors or omissions. Please research independently and use your best judgment when choosing a pet service for your furry family member.

    Pros:

    None identified.

    Cons:

    Unsafe conditions; unsanitary facilities; neglectful staff; poor accommodations; lack of webcams or play areas; multiple safety incidents.

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    Details

    Public Hours of Operation

    Monday - Friday: 7 am - 6 pm, Saturday: 9 am - 6 pm, Sunday: 10 am - 4 pm

    Checkin Times, FAQ, And More Info

    Policies & Disclaimers

    Vaccinations required: Rabies, DHPP, Bordetella. Individual care and group play available. Full-service grooming and live webcams.

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