Dogtown Resort

11740 San Jose Blvd Jacksonville, Duval, FL, Florida
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$85.95 - $85.95 Dogtown Resort 11740 San Jose Blvd, Jacksonville, Duval, FL, Florida, 32223, United States 904-719-6198 20 Dog Boarding 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2
Dogtown Resort 11740 San Jose Blvd, Jacksonville, Duval, FL, Florida, 32223, United States 904-719-6198 $85.95 - $85.95 7.5 10 Furstays Official Review of Dogtown Resort, Jacksonville, FL Safety
Dogtown Resort in Jacksonville, FL, emphasizes pet safety by requiring up-to-date vaccinations and conducting temperament evaluations to ensure compatibility in group settings. However, specific details about staff training in emergency protocols are not provided, which may be a consideration for pet owners seeking comprehensive safety information.

Facilities
The facility boasts over 30,000 square feet of indoor, climate-controlled space, including multiple play areas and an indoor pool. Despite these amenities, some customers have reported that the facility can become crowded during peak times, potentially impacting the quality of care.

Amenities
Services include luxury boarding, daycare, grooming, an on-site animal hospital, and a natural pet food market. While the facility offers a comprehensive range of services, some pet owners have expressed dissatisfaction with the grooming services, citing inconsistent results.

Care and Services
The staff is described as friendly and attentive, with training in dog behavior and group interactions. However, specific details about staff qualifications and training are not provided, which may be a consideration for pet owners seeking comprehensive information.

Cleanliness and Sanitation
The facility maintains cleanliness with regular sanitation practices. Despite these measures, isolated incidents of cleanliness issues have been reported, indicating occasional lapses.

Technology and Security
The property is secured with controlled access points and 24/7 surveillance. However, there is no mention of advanced technology such as webcams for pet monitoring, which may be a drawback for owners seeking real-time updates on their pets.

Suites
Boarding accommodations include themed suites with comfortable bedding. However, specific details about the size and features of the suites are not provided, making it challenging to evaluate their quality.

Location
Located at 11740 San Jose Blvd, Jacksonville, FL 32223, Dogtown Resort is accessible to local residents. However, the proximity to busy roads may result in increased noise levels, which could be unsettling for some pets.

Public Perception
The facility holds a 4.6-star rating based on 437 reviews, indicating high customer satisfaction. Positive feedback highlights the friendly staff and comprehensive services. Conversely, some reviews mention concerns about overcrowding and inconsistent grooming results.

Overall Impressions
Dogtown Resort offers a range of pet services with a dedicated staff. Addressing concerns related to facility crowding and providing more detailed information about safety protocols, staff qualifications, and amenities could enhance the overall experience. A rating of 7.5 reflects the facility's strengths and areas for improvement.

Furstays Official Reviews reflect customer input, property visits, public information, online perceptions, and machine learning. They may contain errors or omissions. Please research independently and use your best judgment when choosing a pet service for your furry family member. Comprehensive services; dedicated staff; accessible location. Facility can become crowded during peak times; limited information on safety protocols, staff qualifications, and amenities.

Have a question about Dogtown Resort in Jacksonville, Duval, FL?

Amenities

  • Amenities – Climate controlled Climate controlled
  • Amenities – Full-service grooming available Full-service grooming available
  • Amenities – Group play available Group play available
  • Amenities – Individual care available Individual care available
  • Amenities – Indoor play yard Indoor play yard
  • Amenities – Inground Pool Inground Pool
  • Amenities – Live webcams in common areas Live webcams in common areas
  • Amenities – Medications administered Medications administered
  • Animal Type

  • Animal type – Dogs accepted Dogs accepted
  • Property

  • Property – Veterinarian on-site Veterinarian on-site
  • Features

  • Specifications – Flea & tick preventative required Flea & tick preventative required
  • Specifications

  • Specifications – Puppies accepted Puppies accepted
  • Specifications – Vaccinations required Vaccinations required
  • Service description

    SAVINGS ALERT! UP TO 5% OFF ON ARRIVALS BEFORE 05/03/2026

    Dogtown Resort offers a luxurious boarding experience with a 30,000 sq. ft. indoor facility. The resort features climate-controlled areas, an on-site veterinarian, and a pet food store. Pets enjoy pool time, daycare, and individualized care. The facility is entirely indoors, ensuring perfect conditions year-round.

    Furstays!™ Reviews

    Dogtown Resort


    Offical Rating: 3.8/5
    Reviews: 1
    Service Quality
    4/5 80%
    Location
    4/5 80%
    Cleanliness
    3.5/5 70%
    Facilities
    3.5/5 70%
    Value for money
    4/5 80%
    Features and Services
    3.5/5 70%

    The opinions expressed by the reviewers are solely their own and do not necessarily reflect the views or policies of Furstays!™

    Safety
    Dogtown Resort in Jacksonville, FL, emphasizes pet safety by requiring up-to-date vaccinations and conducting temperament evaluations to ensure compatibility in group settings. However, specific details about staff training in emergency protocols are not provided, which may be a consideration for pet owners seeking comprehensive safety information.

    Facilities
    The facility boasts over 30,000 square feet of indoor, climate-controlled space, including multiple play areas and an indoor pool. Despite these amenities, some customers have reported that the facility can become crowded during peak times, potentially impacting the quality of care.

    Amenities
    Services include luxury boarding, daycare, grooming, an on-site animal hospital, and a natural pet food market. While the facility offers a comprehensive range of services, some pet owners have expressed dissatisfaction with the grooming services, citing inconsistent results.

    Care and Services
    The staff is described as friendly and attentive, with training in dog behavior and group interactions. However, specific details about staff qualifications and training are not provided, which may be a consideration for pet owners seeking comprehensive information.

    Cleanliness and Sanitation
    The facility maintains cleanliness with regular sanitation practices. Despite these measures, isolated incidents of cleanliness issues have been reported, indicating occasional lapses.

    Technology and Security
    The property is secured with controlled access points and 24/7 surveillance. However, there is no mention of advanced technology such as webcams for pet monitoring, which may be a drawback for owners seeking real-time updates on their pets.

    Suites
    Boarding accommodations include themed suites with comfortable bedding. However, specific details about the size and features of the suites are not provided, making it challenging to evaluate their quality.

    Location
    Located at 11740 San Jose Blvd, Jacksonville, FL 32223, Dogtown Resort is accessible to local residents. However, the proximity to busy roads may result in increased noise levels, which could be unsettling for some pets.

    Public Perception
    The facility holds a 4.6-star rating based on 437 reviews, indicating high customer satisfaction. Positive feedback highlights the friendly staff and comprehensive services. Conversely, some reviews mention concerns about overcrowding and inconsistent grooming results.

    Overall Impressions
    Dogtown Resort offers a range of pet services with a dedicated staff. Addressing concerns related to facility crowding and providing more detailed information about safety protocols, staff qualifications, and amenities could enhance the overall experience. A rating of 7.5 reflects the facility's strengths and areas for improvement.

    Furstays Official Reviews reflect customer input, property visits, public information, online perceptions, and machine learning. They may contain errors or omissions. Please research independently and use your best judgment when choosing a pet service for your furry family member.

    Pros:

    Comprehensive services; dedicated staff; accessible location.

    Cons:

    Facility can become crowded during peak times; limited information on safety protocols, staff qualifications, and amenities.

     

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    Details

    Public Hours of Operation

    Monday - Friday: 7 am - 7 pm, Saturday: 9 am - 5 pm, Sunday: Closed

    Checkin Times, FAQ, And More Info

    Policies & Disclaimers

    Vaccinations required: Rabies, DHPP, Bordetella. Pool time and daycare included. On-site veterinarian for medical needs.

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