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$46.95 - $46.95
5534 Park St,
Jacksonville, Duval, FL,
Florida,
32205,
United States
904-389-9008
10
Dog Boarding
2
2
2
2
2
2
2
2
2
2
Creature Comforts Pet Resort
5534 Park St,
Jacksonville, Duval, FL,
Florida,
32205,
United States
904-389-9008
$46.95 - $46.95
Anon
2
10
Furstays Official Review of Creature Comforts Pet Resort, Jacksonville, FL Safety
Reports from multiple customers raise serious concerns about the safety of Creature Comforts Pet Resort. Accounts of unsafe conditions, such as dogs being housed in unsanitary cages with minimal supervision, are alarming. Additionally, the lack of proper separation between animals in outdoor runs has been flagged as a potential risk for injuries or fights.
Facilities
The facilities at Creature Comforts have been criticized as inadequate and poorly maintained. Guests describe a foul-smelling, dark, and unclean environment reminiscent of underfunded public shelters. The indoor/outdoor runs are essentially small concrete slabs with no grass or suitable materials for comfort, and the lack of proper bedding further exacerbates the discomfort for the animals.
Amenities
Basic services like bathing and exercise are offered, but at an additional cost. Many reviewers note the poor quality of mandatory baths, citing that pets returned home in an unclean state or with fleas.
Care and Services
Numerous complaints have been made regarding the neglectful attitude of the staff. Customers report that pets were kept in small, barren cages for long periods without adequate stimulation or care. One reviewer noted that dogs are only let out once or twice a day, leaving them confined and uncomfortable for the majority of their stay.
Cleanliness and Sanitation
Cleanliness is a major issue at this facility. Multiple reviews describe overpowering odors of animal waste and unclean conditions. Claims that the facility is sanitized daily were contradicted by several customers who noted visible filth and unsanitary conditions.
Technology and Security
The facility does not offer webcams or live video feeds for owners to monitor their pets, which is a significant shortfall given the concerns raised about the level of care provided.
Suites
The accommodations are substandard. Dogs are housed in small, dark cages with minimal bedding. Outdoor runs are described as unsafe due to the lack of proper separation between animals and inadequate flooring materials.
Location
The facility is located in a low-income neighborhood, which some reviewers found concerning due to the apparent lack of upkeep in the surrounding area.
Public Perception
Public reviews are overwhelmingly negative. Customers on platforms like Yelp and Google report instances of poor sanitation, neglectful staff, and unsafe conditions. Specific incidents include dogs returning home with fleas, intestinal parasites, and even physical injuries. Some reviewers have likened the facility to a poorly managed animal shelter.
Overall Impressions
Creature Comforts Pet Resort has consistently failed to meet basic standards of care, cleanliness, and safety. The lack of adequate facilities, neglectful staff, and numerous reports of safety incidents highlight serious deficiencies. A rating of 2.0 reflects the critical need for improvements in all aspects of this operation.
Furstays Official Reviews reflect customer input, property visits, public information, online perceptions, and machine learning. They may contain errors or omissions. Please research independently and use your best judgment when choosing a pet service for your furry family member. None identified. Unsafe conditions; unsanitary facilities; neglectful staff; poor accommodations; lack of webcams or play areas; multiple safety incidents.
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