Offical Rating:
3.5/5The opinions expressed by the reviewers are solely their own and do not necessarily reflect the views or policies of Furstays!™
Pros:Safety
Rocky's Retreat prioritizes pet safety with secure indoor and outdoor play areas. Dogs are grouped by size and temperament, ensuring a safe and comfortable environment for all guests.
Facilities
The facility offers 7,000 square feet of indoor and outdoor space, including Florida’s only climate-controlled indoor warm water pool. Beautiful suites and small playgroups provide a peaceful home away from home for dogs.
Amenities
Services include dog boarding, daycare, grooming, and hydrotherapy. Overnight accommodations offer various suite sizes, providing comfortable options to suit different needs.
Care and Services
Clients appreciate the attentive and caring staff. One reviewer mentioned, "Our dog had a great time and the daily pictures or videos were reassuring to us. What a great place!!"
Cleanliness and Sanitation
The facility maintains high cleanliness standards, ensuring a hygienic environment for pets. Clients have noted the clean and well-maintained facilities.
Technology and Security
While the facility does not offer live webcams for pet owners to monitor their pets remotely, they provide daily updates and photos sent to owners’ phones or emails.
Suites
Boarding accommodations include various suite sizes, such as Garden suites (4' x 4'), Sandcastle suites (5' x 4'), Sunset suites (6' x 4' with a large outside-facing window), and Beachside suites (8' x 4' with a large outside-facing window), providing comfortable options to suit different needs.
Location
Conveniently located at 2826 Shader Road, Orlando, FL 32808, Rocky's Retreat serves pet owners in Orlando and the surrounding areas.
Public Perception
The facility holds a strong reputation, with clients appreciating the quality of care and facilities. A reviewer stated, "Rocky’s is fantastic, I would give them a 6/5 if I could."
Value for Money
Clients perceive the facility as offering good value for money, considering the quality of services and care provided. One reviewer mentioned, "Amazing value for the quality of service that you get."
Overall Impressions
Rocky's Retreat offers a clean, safe, and engaging environment for pets, with attentive staff and comprehensive services. The overall rating is 7.0 out of 10, considering the lack of live webcams and the mid-range pricing. Two points were deducted for the absence of live webcams, and one point was deducted for pricing above the mid-range benchmark. No additional negative aspects were identified in the reviews.
Furstays Official Reviews reflect customer input, our knowledge, property visits, public information, online perceptions, and machine learning. They may contain errors or omissions. Please research independently and use your best judgment when choosing a pet service for your furry family member.
Cons:Spacious play areas; attentive and professional staff; comprehensive services.
No live webcams for remote monitoring; pricing slightly above mid-range.