Policies & Disclaimers
Please bring proof of current vaccination on arrival. Age Requirements: Puppies must be 12 weeks of age or older and must have had at least Rabies, DAPP (2 rounds) and Bordetella. Required Vaccinations (administered by a veterinarian required): DOGS: Rabies, DAPP, Bordetella CATS: Rabies, FVRCP Currently, Pet Paradise is not requiring dogs to be vaccinated with the canine influenza vaccine. We do, however, encourage you to talk to your veterinarian about canine influenza and if it is appropriate depending on your dog’s lifestyle. 2-night Minimum Stay Pet Paradise requires a minimum 2-night stay while boarding during the following dates: Memorial Day: May 27 - June1 Labor Day: September 2- September7 3-night Minimum Stay Pet Paradise requires a minimum 3-night stay while boarding during the following dates: Fourth of July: June 30 - July 10 Thanksgiving: November 18 - November 27 Christmas/New Year´s: December 16 - January 2 For the benefit of your pet, Pet Paradise recommends that you bring their own food in pre-measured and pre-marked zip lock baggies to maintain your pet´s normal diet. This also helps prevent upset stomachs. However, we do provide Hill´s Science Diet as our premium house food for $3/per day/per pet. The youngest age Pet Paradise will accept is a 12-week-old puppy or kitten. Your pet must be up-to-date on all vaccinations and have had at least their second set of vaccinations: Rabies, DAPP (2 rounds) and Bordetella. Once a puppy reaches 6 months of age, and they are unaltered, they will only be allowed play sessions with a Pet Paradise Pack Leader or with other dogs from their family. For the safety of your pet and other guests at Pet Paradise, we do not accept pets in heat, pets that have been coughing within the last week, pets that have open wounds or stitches, pets that are recovering from surgery, pets that have contagious diseases, or pets who are people-aggressive. At Pet Paradise, our mission is to create a safe, clean and fun environment. All suites, floors, bowls and other surfaces are thoroughly cleaned and disinfected between uses. As a part of our cleaning procedures, we use products that contain a quaternary ammonium compound, which is used to eliminate and prevent the canine influenza virus. All Pet Paradise employees wash their hands with soap and water or use hand sanitizer before or after coming in contact with any dog. We are monitoring the Covid-19 pandemic closely and taking action to try and limit its effects on our resorts. All our locations are taking precautions including enhanced cleaning procedures, limiting the number of people inside the resorts, social distancing reminders, and more. Your use of the Furstays Web Site(s) and Application(s) (including any booking(s) you make) are subject to the Furstays Web Site(s) and Application(s) Terms, Conditions, and Notices of Use found at this address https://www.furstays.com/index.php?option=com_content&view=article&id=10&catid=2&lang=en You acknowledge and agree that your credit card will be charged by the Furstays Companies, our vendor(s), or the supplier(s) with which your booking is made (as applicable) for the total booking price of the pet services in full at the time of the booking, which includes the price displayed on the Website, plus tax recovery charges, and service fees. The final price of your booking includes compensation to Furstays, is adjusted up or down for factors including seasonality or current demand, and might be higher or lower than prices currently listed by the property.
Furstays!™ Terms and Conditions
Your use of the Furstays Web Site(s) and Application(s) (including any booking(s) you make) are subject to the Furstays Web Site(s) and Application(s) Terms, Conditions, and Notices of Use found on this site.
Furstays!™ Best Price Guarantee
Furstays!™ guarantees that you will receive the best available price for your pet boarding booking made through our platform. If you find a lower publicly available price for the same booking, subject to the terms outlined below, Furstays!™ will match the lower price.
Eligibility Requirements:
To qualify for the Best Price Guarantee, the lower price must meet the following criteria:
Be for the same property, dates, room type, and service level.
Be publicly available and verifiable at the time of your claim.
Exclude prices offered through private memberships, rewards programs, unpublished rates, or promotional offers requiring special access.
Claim Submission Process:
To submit a claim, you must contact Furstays!™ customer support within 24 hours of booking and provide:
Proof of the lower price (e.g., a screenshot or direct link to the competing offer).
Your Furstays!™ booking confirmation number.
Claim Evaluation:
Claims will be reviewed by Furstays!™ within a reasonable timeframe. If the claim is approved, Furstays!™ will adjust your booking to match the lower price or refund the difference.
Limitations and Exclusions:
The Best Price Guarantee applies only to the total cost of the booking, including all taxes and fees.
It does not apply to differences arising from currency fluctuations or pricing errors on competitor websites.
Claims for bookings made within 48 hours of the check-in date are excluded.
The guarantee is limited to one claim per booking.
Non-Transferable:
The Best Price Guarantee applies solely to the original booking made by the guest and cannot be assigned or transferred to any other party.
Discretion of Furstays!™:
Furstays!™ reserves the right to verify all claims, deny any claims that do not meet these terms and conditions, and amend or discontinue the Best Price Guarantee at any time without prior notice.
By completing a booking through Furstays!™, the guest acknowledges and agrees to these terms and conditions of the Best Price Guarantee..
Furstays!™ Deposit and Pricing Information
A deposit, not to exceed 15 USD, may be required at the time of booking to secure the reservation and is non-refundable under any circumstances. The remaining balance of the booking price shall be payable directly to the property or facility, either at the commencement or conclusion of the stay, as dictated by the policies of the property. Payment methods accepted for remaining balance may vary by property, and it is the responsibility of the guest to confirm acceptable payment methods in advance. Late payments or failure to remit the remaining balance may result in forfeiture of the reservation, additional fees, or penalties as stipulated by the property’s terms and conditions. By completing the booking, the guest acknowledges and agrees to these terms, including the non-refundable nature of the deposit. The final price of the booking includes a compensation fee payable to Furstays and is subject to adjustments based on factors such as seasonality, promotional discounts, or current market demand. By completing the booking, the guest acknowledges and accepts that the pricing reflects these considerations and constitutes the full and agreed-upon amount due for the reservation.
Furstays!™ Cancellation Policy
Cancellations may be permitted in accordance with the policies of the property; however, under no circumstances shall any cancellation entitle the guest to a refund of the deposit paid to Furstays!™. By proceeding with the booking, the customer acknowledges and agrees to this non-refundable deposit policy.
Furstays!™ Refunds
Furstays!™ provides a satisfaction guarantee on its services. If you are not satisfied with the service provided, you may submit a request for a refund. Upon approval, Furstays!™ will issue a refund for its service fee promptly. This guarantee applies solely to the service fee charged by Furstays!™ and does not extend to any deposits or payments made to the property. By utilizing Furstays!™ services, the guest agrees to these terms.